Receptionist job in London
London
,
East London
Listed 12/04/2018 | |
St.Katharine Docks Practice - www.stkatharinedocks.nhs.uk
Duties:
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welcoming patients and visitors to the Practice, be it in person or on the telephone
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answer incoming calls and dealing with inquiries in an appropriate manner
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schedule patient appointments
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must have excellent time keeping – very important
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carrying out daily routine tasks
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deal with incoming and outgoing post
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obtain external medical report/scan/results as required by medical professionals
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ensure reception area is well maintained, neat and clean
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ensure availability of treatment information by filing and retrieving patient records.
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maintain patient records by obtaining, recording, and updating personal information.
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complete other clerical duties as assigned
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safeguard patient privacy and confidentiality at all times
Required skills
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Good written and spoken English
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Ability to organize and priorities workload
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Numeracy and Literacy
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Methodical approach to work, commitment to producing good quality work
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Competent IT skills
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Communication skills and ability to copy with Patients and users of the services provided
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Telephone skills and understanding the importance of relaying correct information
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Understanding the importance of confidentiality to both the Patients and the Practice, and an ability to maintain it at all times
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Genuine interest in people
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Having a professional approach duties
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Understanding and being able to appreciate diversity, culture and disability
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Willingness to learn and develop and participate in all forms of Practice learning
Preferences
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Preferably someone who has worked within the NHS
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Knowledge on the use of EmisWeb system preferred
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Applicant must have knowledge of computer and relevant software applications
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knowledge of general administrative and clerical procedures
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Excellent communication skills
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Customer service skills
Please email us with your CV if you are interested.
The afternoon shift: 2:30pm to 6:30pm Mon-Fri.
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