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Medical Secretary job in Borehamwood

Vacancy has expired

Borehamwood , Hertfordshire
Job Ref Fairbrook Medical Secretary
Post Code WD6 1PR
Fairway Ave, Borehamwood WD6 1PR, UK (Show on map)
Main Category GP Practice jobs
Subcategory Secretarial Staff
Contract Type Permanent Part-Time
Salary £10.92 - £11.14ph
Hours per week 26
Employer Type Direct Employer




HOURS: 26 hours per week

Job Summary:

To provide general secretarial support to the Doctors, Practice Manager and Health Professionals involving word processing and audio typing skills.

Job Responsibilities:

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, referral forms, memorandums, etc. in an accurate and quality manner.To make sure that all correspondence that has a fee attached to it reaches the clerk that deals with sending out invoices.To assist the Practice Manager with all clerical and administrative duties as required.To make appointments, bookings and admissions as required via choose and book.To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.File patient records and correspondence that has been created in patient medical records in a timely manner.To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries as necessary.To maintain the computer clinic system in an accurate and secure manner.To assist with the gathering of statistics and information when required.To provide cover for members of the secretarial team during periods of sickness and annual leave.In liaison with the administrator responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.To fax, and email patient data in a secure manner when required.To ensure the smooth running of the secretarial role within the secretarial team.


In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsReporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in individual performance reviews, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work


The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resources


The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise people’s needs for alternative methods of communication and respond accordingly within practice guidelines

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate

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